Refund
At Global World Clothing, your satisfaction is our top priority. We want you to love every item you purchase, but we understand that sometimes things don’t work out as expected. That’s why we offer a hassle-free return policy.
Return Policy
- 14-Day Return Window: You have 14 days from the date of delivery to return any item. If for any reason you’re not completely satisfied, simply initiate the return within this timeframe.
- Return Shipping: While we strive to make the return process as easy as possible, please note that the cost of return shipping is your responsibility. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
Refund Process
- Full Refund: Once we receive your returned item in its original condition, we will process your refund. You’ll receive 100% of your money back, credited to your original payment method. Please allow a few business days for the refund to appear in your account, depending on your bank or credit card provider.
How to Initiate a Return
Contact Us: Reach out to our customer service team via email or through our contact form within 14 days of receiving your order. Provide your order number and the item(s) you wish to return.
Prepare Your Return: Package the item securely in its original packaging, including any tags, accessories, or documentation.
Ship Your Return: Use the shipping carrier of your choice to send the item back to us. Please remember that return shipping costs are your responsibility.
Receive Your Refund: Once we’ve received and inspected your return, we will issue your refund within 5-7 business days.
Important Notes
- Items must be returned in their original condition, unworn, unwashed, and with all tags attached.
- Final sale items are not eligible for returns.
- We do not offer exchanges at this time; instead, we recommend returning the original item for a refund and placing a new order for the desired item.
If you have any questions or need assistance, our customer service team is here to help. Thank you for shopping with Global World Clothing!